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  • picto #2 Service Provisioning


    2.1 Initial connection


    As soon as the customer has received its cross-connect within the datacenter where France-IX has a Point of Presence (PoP), France-IX technical Team proceeds to the connection of the customer to its equipment within five (5) business days for 1GE, 10GE and 100GE ports. However, the customer can always specify to France-IX its preferred date for service delivery and France-IX will do everything possible to accommodate such requests.

    The customer port is initially placed in the quarantine VLAN. Optical levels and operational checks are done to make sure that there are no errors or default onto the port, and to make sure that no unauthorized protocols are activated or no unwanted traffic is sent. These technical specifications are described on France-IX web site: Network technical specifications

    Once the checks are finalized, the port is placed into the production VLAN, so that the date at which such tests are completed and successful is considered as the production date.


    2.2 Engineering Design Rules


    When a customer is connected with multiple ports onto a same PoP, France-IX splits by default the connection of the customer onto several line-cards, to reduce as much as possible the possible impact of a maintenance or an outage on a card. Moreover, when the datacenter provides multiple Meet-Me-Rooms (MMR), France-IX installs cross-connects on these MMRs, then the customer can select redundant paths to connect its ports. In case the customer does require even more resilience, specific design has to be discussed with France-IX technical team.

    Every France-IX equipment installed in one single PoP is powered with redundant power supplies, redundant switch fabrics and management cards, in all PoPs. On some core PoPs, the cabinets themselves are doubled to bring even more resiliency. All edge PoPs are interconnected with at least two (2) other core PoPs, with optical paths that take completely separate paths, in order to minimize the impact of a maintenance or an outage onto a fiber path.